Our Policies
There are no refunds or returns unless damaged.
Exchanges
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at cocoajammies@yahoo.com within 72 hours of receiving your merchandise with details and photos of the product and the defect. Defective merchandise can be returned to:
Cocoa Jammies
28401 Mound Rd., Ste: Unit 1492
Warren, MI 48090
Shipping
We provide priority shipping through USPS, and standard ground shipping through UPS and FedEx. There is a flat rate of $7.95. Orders are processed within 5-7 business days. Bed and Bath merchandise will be shipped separately.
**Due to COVID-19, please note that shipping could take longer. We can only ship out orders within the United States. Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information are accurate.